So-Klose® | The Leading Personal Introduction Agency and Executive Dating Site for Chinese Singles
 
Terms and Conditions

Welcome to So Klose, a service of SO KLOSE.COM (B.R. Cert. No. 51490048).  In these terms and conditions, "So Klose", "So Klose site", "Site", "us", "we" or "our"means SO KLOSE.COM.  You must read and agree to these terms and conditions before you may access or view our site.  

Agreement
a) By accessing and using So Klose site and services, you agree to be bound by these Terms and Conditions, our Privacy Policy (http://www.so-klose.hk/termsandconditions.htm), Non-compete and Confidentiality Terms and any other terms and conditions, notices and disclaimers displayed elsewhere on So Klose site relating to your use of So Klose (So Klose Terms).  
b) Please read the agreement carefully before registering with So Klose.  By registering with So Klose, you become a member of So Klose and you agree to be bound by the terms and conditions of this Agreement (the Terms) for as long as you continue to be a Member.  
c) The terms are subject to change at any time, and changes are effective upon posting. If you do not agree to the terms, please do not register with So Klose. 
d)  Please notify So Klose in writing about conduct from others members which you believe that they infringe this agreement.   

Membership
a) MINORS MAY NOT BECOME MEMBERS. By becoming a Member, you represent and warrant that you are at least 18 years old. 
b) When registering as a member of So Klose, you must provide us with accurate, complete and up-to-date information, together with your recent photos. So Klose has the right to request you to show the supporting documents to prove your information provided to us, for example, Hong Kong Identity Card, any passport, current business card or employment letter. So Klose will not be responsible for the accuracy of this information. It is your responsibility to inform us of any changes to that information. You may do this at any time by sending email to contact@so-klose.com.
c) All personal information you provide to us will be treated strictly confidential in accordance with our Privacy Policy.  Only the engaged members are allowed to know the information and to see the photos of each other before the dating appointment.
d) Basically, all photos could not be sent through e-mails for introduction. You have to come to the office to see the photos of the other members before dating appointments. This would avoid unethically sharing of members’ photos with irrelevant persons through, for example, print screening, photo taking by i-phones and so on. In case, members are unable to come to the office, photos could be viewed through video conference (such as through Skype). So klose may send the photos by e-mail, only if:
i.   Video conference is not available, and
ii. The members who receive other members’ photos thru e-mails agree to keep the photos  confidential, and
iii. The members who receive other members’ photos thru e-mails allow their photos to be sent by e-mails too.
e)  Your membership in the So-Klose.com service is for your sole, personal use. You may not authorize others to use your membership, and you may not assign or otherwise transfer your account to any other person or entity. 
f) You are responsible for logging out if your computer is accessible to others. This prevents unauthorized access. 
g) So Klose is for the personal use of individual members only.  Businesses, groups, organizations and companies are prohibited from registering as members.  So Klose must not be used for commercial endeavours, including selling products or services and sending unsolicited emails.  

Member’s Conduct
If you become a member, you agree that you are solely responsible for your conduct and will not do the following to So Klose, So Kloses’ employees or other members. So Klose will not be responsible for any of your misconduct including, but not limited to, the following:
a) Giving inaccurate information
b) Invasion of privacy
c) Violation of intellectual property rights
d) Rude behaviors which are showing no respect or consideration, impolite, offensive, aggressive, abusive, obscene, profane, defamatory, threatening, harassing or any other behaviors that violate human dignity.
e) Sexual harassment 
f) Breach of commitments
g) Absence in appointments
h) Unreasonable requests
i) Holding incorrect values
j) Carrying out industrial espionage

Termination and Suspension
a) You may terminate your So Klose membership at any time, for any reason, without explanation, effective upon sending written notice to So Klose, but all payments previously paid by you will not be refunded. 
b)  Any request for return of your photos by you is regarded as a termination of services.
c) So Klose reserves the right to terminate your membership of So Klose without notice to you if you have committed a breach of the So Klose Terms which is brought to So Klose's attention. All payments previously paid by you will not be refunded.
d)  To the protection of So Klose, So klose reserves the right to terminate any services to any members who infringe the Non-compete and Confidentiality Terms and become a direct competitor of So Klose during the contract period. The term, direct competitors, refers to people who set up or working in business that is in the same industry as So Klose.  All payments previously paid by you will not be refunded.
e)  In the event you abuse or threaten employees of So Klose verbally and/or physically or violate any So Klose Terms, So Klose reserves the right to take legal actions against you. 

Services and Features
a) As a member, you are entitled to participate in So Klose events and programs available on So Klose.  Further details and any additional terms and conditions (including pricing) relating to chargeable features and services will be made available on So Klose site.  Any such additional terms and conditions form part of the So Klose terms.
b)  So Klose reserves the right to change the pricing for any chargeable services or membership fees at any time.  If you are unhappy with a change of pricing, you may choose to discontinue your use of So Klose or terminate your membership in accordance with the So Klose terms.
c)  So Klose reserves the right to change or discontinue any services or programs of So Klose in whole or in part at any time.
d)  You are not permitted to transfer any services purchased by you to any other person, unless So Klose approves it.
e)  In no event within the contract period, will you be entitled to any refund of payments for chargeable services pre-paid by you.  We will review requests for refunds at our sole discretion.
f)  Refund can be given to the qualified members only after the expiration of the contract in accordance with our Refund Policy. Members qualified for refund are (1) members who have never been successfully matched within the contract period and (2) members whose membership is not terminated prior to the expiration of the contract.

Safe Interaction, Complaints and Disputes
a)  Once a meeting commitment has been made between two members, cancellation by any one of the members is regarded as a breach of commitment.
b) Once a dating appointment has been arranged, appointments can be rescheduled only with mutual agreement. Failure to do that will be regarded as an absence. 
c) If you break a commitment or are absent in an appointment, you are required to pay for the both sides.
d) It is your responsibility to take cautious when interacting with other members of So Klose.  You should carefully select the member to provide your contact details.
e) If you are experiencing problems with other member of So Klose and would like to make a complaint, please send us an email via the Contact Us page.  <http://so-klose.hk/top-chinese-dating-site> 
f)  So Klose may record and store any information relating to any complaint made by other members against you.
g) You are solely responsible for your interactions with other So Klose members. So Klose reserves the right, but has no obligation, to monitor and/or mediate disputes between you and other Members. 
h) You agree to hold So Klose harmless in connection with any disputes or claims that you make against any other members of So Klose.

Intellectual Property Rights
So Klose owns and retains other proprietary rights in and relating to So Klose.  So Klose contains the copyrighted materials, trademarks, and other proprietary information of So Klose, its licensors and licensees.  Proprietary rights in and relating to So Klose must not be used in any way without So Klose's prior written consent.

Privacy Policy
Use of the So Klose site and/or its service is governed by our Privacy Policy, which may change from time to time upon posting.

External Activities
From time to time, So Klose may promote, advertise, or sponsor functions, events, offers, products, services, contests or other activities that may be conducted by third parties. External activities may be subject to separate terms and conditions. You acknowledge that you participate in any external activities entirely at your own risk.
In relation to external activities conducted by any third party (even if such third party has been contracted by us or So Klose is associated with such activity), So Klose does not accept any liability for any loss, damage, cost or expense that you suffer or incur as a result of or in connection with your participation in such external activities.
In relation to external activities conducted by So Klose, to the maximum extent permitted by law, we exclude all implied representations and warranties which, but for the So Klose Terms, might apply in relation to your participation in relation to such external activities.  To the extent that our liability cannot be excluded by law, our maximum liability to you will be limited to the amount paid by you (if any) for your participation in the event.

Third Party Websites and Advertising
So Klose may feature or display hyperlinks and pointers to websites operated by third parties at any time.  Such websites do not form part of So Klose and are not under our control.  We do not accept any responsibility for the contents of any such hyperlink or linked website.  If you link to any third party websites you leave So Klose entirely at your own risk.
From time to time, So Klose may feature or display third party advertising.  By featuring or displaying such advertising, we do not in any way represent that we recommend or endorse the relevant advertiser, its products or services.

Complaints, Limitation of Liability and Indemnity
So Klose will provide our members the opportunities to find their matches, but there is NO GUARANTEE. So Klose could not guarantee the number of dating appointment that So Klose could arrange within the contract period, especially during the severe situation of imbalance sex ratio in Hong Kong and Macao.  
Since most of our male members are keen on establishing family with children, they would prefer younger female members for children raising purpose. Therefore, mature female members ought to understand it and accept the possibility that they might take longer time to find their right ones.
To resolve a complaint regarding the So Klose services, you should first contact So Klose Customer Support by clicking on the Contact Us button or via email to contact@So-Klose.com. So Klose grants no warranties of any kind, expressed, implied, statutory, in any communication with So Klose or its representatives, or otherwise with respect to the service. So Klose does not warrant that your use of the So Klose service will meet your requirements. 

Limitation of liability
So Klose is not responsible for the accuracy of the information provided by the members, nor does So Klose accept responsibility or liability for any misconduct of the members. In no event will So Klose be liable to you for any incidental, consequential, or indirect damages to you arising out of the use of or inability to use So Klose services, even if So Klose or its agents or representatives know or have been advised of the possibility of such damages, or to any person other than you. 
You acknowledge that you assume all risk and/or responsibility for any loss or damage arising from the use of or inability to use So Klose services. Notwithstanding anything to the contrary contained herein, So Klose's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to So Klose for the service during the term of membership. 

General
The So Klose Terms represent the entire agreement between you and us regarding your use of So Klose services.
If any provision of the So Klose Terms is held to be invalid, the remainder of the So Klose Terms shall continue in full force and effect.
You agree that the So Klose Terms will be governed by the laws of Hong Kong Special Administrative Region.

IMPORTANT NOTES
So Klose logo is a trademark of SO KLOSE.COM. Unauthorized or generic use of So Klose is strictly prohibited.  All rights reserved.  Site contents copyright 2010-2012 So Klose.


SO KLOSE.COM. TERMS AND CONDITIONS, effective on 29 November 2010.

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